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Shipping Policy
So, you're probably wondering, just how do I get this delivered to me? Well guess what? We've made this "EZ" too!
We use major freight lines to deliver your unit to you. They have terminals all over the country. Once the product reaches the terminal, the freight company will call you to set up a delivery time and date with you. We will also email you the tracking numbers and a link to the freight carrier's website once it leaves our warehouse, this way you can track your shipment via the freight company's website. Our products are shipped with lift gate service, so it can be unloaded easily down to ground level from the back of the truck and to your home, free of charge.
Now do remember that these crates are delivered by big trucks, so if you live in "B.F.E." out in the middle of nowhere and the driver does not feel comfortable getting his big semi to your house or its just not a smart idea or plain impossible , then you might have to help out a little and either meet them somewhere or you can always pick it up from the terminal.
We strive to get all orders out of our warehouse within 2 to 4 business days after you place your order, and then travel time from that point could be anywhere from 1 to 7 days, depending on where you live. Usually the freight company's are very good about setting up home delivery within 1 to 2 days of it arriving at the terminal in most areas, but once again, if you live in a very small town or out in the middle of nowhere then they might only have home deliveries once or twice a week. So you might have to wait a little while longer to get your cool stuff, (or you can pick up from their terminal) but I guess that's the price you have to pay for "Getting Away From It All."
So that's it.
If you have any more shipping questions, then just shoot us an email or give us a call.
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